How many times have you written off a deal because it was too easy to blame the deal going south on a grumpy customer? What about a "tire kicker", "know-it-all", or the miscellany of nicknames we assign those that don't see very interested in working a deal?
What if there was a way to switch things around so that you had the control you needed in order to build a relationship and determine the legit possibility of doing business?
American businessman and philanthropist, William Clement Stone knew a thing or two about sales but also about the power of having a positive mental attitude. He co-authored a book with Napoleon Hill titled, "Success Through A Positive Mental Attitude," so the quote Michael Cirillo shares today should come as no suprise.
"Sales are contingent upon the attitude of the sales[person], not the attitude of the prospect."
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