Chris Walsh: How to Create a Customer Care Culture

By: Michael Cirillo   |   11 Dec 2014
Chris Walsh


Welcome back to The Dealer Playbook Podcast session #34! Our guest today is 30-year automotive vet Mr. Chris Walsh, founder of Vets-Cars and a wealth of knowledge and stories of the constantly evolving automotive industry.


"In today's market, if you have a car shopper in front of you, it is yours to lose"



Chris deliveries a lot of value that in today's market can help keep your team motivated, loyal, and most importantly care about the customers.

Session Preview

  • Tips for employee satisfaction
  • Tips on shifting your dealership's culture
  • Tips for employee satisfaction.