Jeff Toister: Create A Customer Focused Culture

By: Michael Cirillo   |   13 Feb 2020
Jeff Toister

Bestselling author, Jeff Toister (Getting Service Right, The Service Culture Handbook), joins Michael to share ways in which car dealers can provide a better customer experience. As the founder of Toister Performance Solutions, Jeff's mission is to help companies improve employee performance, with an exclusive emphasis on helping them develop customer focused cultures.